Covid-19 Health & Safety Procedures

RPM Specialist Cars have implemented the following procedures to help reduce the spread of COVID-19

1 Porsche Service Centre

 

  • Appointment only booking system in use to ensure visitor numbers are at a safe and manageable level.
  • Social distancing measures are in place within our workplace and we ask all customers to refrain from entering our premises until invited.
  • All visitors are required to sanitise their hands upon entry. Wash facilities and sanitising gel are provided.
  • PPE is available for all staff, suppliers and clients who enter our premises
  • We are operating a contactless key exchange where the keys to your vehicle are left in our designated safe drop off container for sanitisation upon arrival. Keys are pre sanitised prior to vehicle collection.
  • Vehicle protective equipment is applied to all customer vehicles prior to work being carried out.
  • All vehicles interiors and key touch point are sanitised prior to collection
  • Contactless payment options and online transactions are utilised where possible.
  • Daily temperature readings of all staff prior to entering the building

2 RPM Car Sales

 

Viewings are by appointment only and all vehicles will be sanitised prior to the appointment.

  • Virtual walk round videos available on request
  • Virtual test drive videos available on request
  • Contactless payment options and online transactions are utilised wherever possible
  • Provisions have been implemented for paperwork to be completed remotely
  • Virtual car tour handover video supplied with all cars purchased.
  • All vehicles are cleaned and sanitised prior to collection / delivery
  • Contactless delivery service available on request (this may be chargeable depending on the delivery method and location)
  • Click and collect service available on request for purchased vehicles – by appointment only
  • Social distancing measures are in place within our workplace and we ask all customers to refrain from entering our premises until invited
  • All visitors are required to sanitise their hands upon entry. Wash facilities and sanitising gel are provided.
  • PPE is available for customers entering our premises

3 Internal Staff

 

  • Temperature checks carried out each morning and recorded
  • Hand washing to be a frequent activity during the working day
  • A safe working distance is to be maintained whenever possible
  • Face mask are provided for use when a safe distance cannot be maintained
  • Gloves are provided and are to be worn wherever possible
  • Vehicle protective equipment is to be applied to all vehicles before entering
  • Please refrain from sharing personal hand tools wherever possible
  • All customer cars are to be cleaned internally and sanitised on your completion of work before returning to a customer

 

Procedures will be updated following government guidelines and changes.

 

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